Our Process

1. Contact us!

Send us an email at houseofvonne@gmail.com and please include:

• Photos of the windows that you would like covered

• Dimensions

• Fabric information, if applicable 

• Any notes

2. Ballpark Estimate

We’ll answer you in 2-3 business days with:

-Rough labor quote based on the images, dimensions, and notes.

-Rough fabric quantity estimate. Quantity will change based on type of fabric and pattern.

-Or more questions about the window treatment!

3. Fabric Selection!

If the ballpark estimate looks good, come see us to pick your fabric! No appointment necessary but they are always encouraged!

We’ll help you source the best fabric for your project. We can even send samples home with you so you can pick the best fabric for your space.

Have your own fabric? COM (Customers own fabric) is subject to inspection to ensure it’s suitable for the job. We also apply a COM fee to each project.

4. Deposit to Get the Project in the Queue

Once a fabric is selected, we will update your estimate and send you a link to pay a deposit. The deposit includes the cost of the fabric and a portion of the labor and puts your project in our production queue. 

Please understand we are a small shop and the production queue is a fluid calendar.  There are multiple factors that can delay or speed up a project. Although we are typically booking 6-10 weeks out for most projects, please understand things like material backorders, can greatly affect our timelines. 

5. It’s project time!

We will reach out to you when we are ready for your project!  Your project may take 2-4 weeks once we have begun depending on the size and complexity. We may reach out to you during the process to clarify some design questions or highlight some issues we’ve found once opening up your piece. All part of the creative process!

6. Voila!

When the window treatment is finished, we’ll send you a link for the balance due and help you coordinate delivery and installation!